Staff turnover is a natural part of business, but how you manage the offboarding process can make a lasting impact. Ensuring that employees leave with the same respect for the business as when they joined is key to maintaining your organisation’s reputation.
Here are five things to consider when creating an effective offboarding policy:
1. Set Clear Goals
Offboarding isn’t just about handling an employee’s exit. It’s an opportunity to collect company property, provide crucial information, and possibly keep the door open for their return.
2. Use Technology Wisely
Evaluate your current tech tools to streamline offboarding. Automate tasks like exit checklists and ensure you’re maximising the features of your HR systems to save time and improve efficiency.
3. Offer Microlearning
Provide employees with easily accessible resources (videos, FAQs, podcasts) to answer common exit-related questions. This reduces HR’s workload while allowing employees to get the necessary information.
4. Measure and Improve
Gather feedback on your offboarding process through exit interviews and track key metrics, like how many employees return. Regularly refining your approach ensures it stays effective.
5. Keep the Door Open
Use offboarding as a chance to let employees know they’re welcome to return in the future. Boomerang employees bring the advantage of company knowledge and fresh insights from their time away.
Offboarding is just as important as onboarding. Treating employees with respect as they leave ensures positive long-term impressions, which can benefit your organisation in so many ways.
A line Managers guide to support an employee’s exit – Resignation Vs Dismissal is available on our free guide and template portal How To HR in the Support Section.