FAQs

What is the process for filing a workplace grievance?

  1. Review the Policy: Check your company’s grievance procedure, usually in the employee handbook.
  2. Informal Discussion: Try to resolve the issue informally by speaking to your manager or HR.
  3. Formal Complaint: If unresolved, submit a formal grievance in writing, detailing the issue and any attempts to resolve it.
  4. Investigation: HR or a designated person will investigate the grievance, gathering evidence and speaking to relevant parties.
  5. Outcome: You’ll be informed of the outcome and any actions taken.
  6. Appeal: If unsatisfied, you can appeal the decision following the company’s appeal process.  You will be asked to provide a clear rationale on your reasons for appeal.
  7. Ensure the grievance is documented and follow the correct steps for a fair process.

For free managers guides and templates  –  Disciplinary & Grievance Guide and support templates (Support section)  👉 – https://breathingspacehr.co.uk/how-to-hr/

Go back to FAQs

Other questions we get asked about Support

Support

How do I manage an unfair dismissal claim?

Follow Procedure: Ensure that the dismissal followed a fair process, including investigation, warnings, and opportunities for improvement. Document Everything: Keep detailed records of performance issues, warnings, and any meetings or communications. Provide Reasoning: Be clear about the reasons for dismissal, ensuring they are valid and consistent with company policies. Offer Appeal: Allow the employee to […]

Read more
Support

What documents should we keep during grievances/disciplinaries?

Investigatory notes, statements, letters/invitations, evidence considered, outcome letters, and appeal records. Store securely and only as long as necessary.

Read more
Support

What if someone is absent without explanation (AWOL)?

Make repeated contact attempts, document everything, and invite them to a meeting. If no valid reason emerges, manage under your disciplinary policy.

Read more
Support

Can we dismiss quickly during probation?

Probation allows faster decisions but still requires a fair process: concerns explained, a chance to respond, notice/pay handled correctly, and care taken to avoid discrimination.

Read more
Support

If an employee is suspended pending investigation and they produce a fit note saying work related stress which process do I now follow?

You continue the suspension process, as a fit note for work-related stress does not override the suspension. However, you should acknowledge the fit note, offer support, and manage the investigation sensitively.

Read more
Support

How do I correctly calculate holidays for leavers?

Holiday Entitlement  – (pro rata) number of days worked/number of days in a year x Holiday Entitlement (Incl Bank Holidays) Subtract any holiday already taken. If the employee has taken more than accrued, deduct the overused days from their final pay. If they’ve accrued more leave than taken, pay for the remaining days. For free […]

Read more

Not found what you’re looking for? See our other categories

The Essential Guide to HR for Line Managers Download Now
Book a free consultation