FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

Do I need to make notes during an interview of a potential new starter?

Yes, it’s a good practice to take notes during an interview for the following reasons: Record Key Points: Capture important details about the candidate’s qualifications and responses. Evaluate Objectively: Help compare candidates and make informed decisions. Legal Compliance: Notes can protect against potential discrimination claims by showing decisions were based on job-related criteria. Provide Feedback: […]

We have high turnover rates. What can I do?

To improve retention: Hire Right: Focus on skills, cultural fit, and long-term potential. Onboard & Train: Provide structured onboarding and career development. Offer Competitive Pay & Benefits: Regularly review salaries and perks. Foster a Positive Culture: Recognise achievements and promote inclusion. Provide Growth Opportunities: Offer mentorship and clear career paths. Support Work-Life Balance: Consider flexible work options. Develop Strong Leadership: Train managers and conduct exit interviews.

Can I interview a potential new starter on my own?

Yes, you can conduct an interview on your own, but it’s often recommended to have a second interviewer for better objectivity, diverse perspectives, and support in decision-making. Having multiple interviewers can help ensure a fairer and more balanced assessment.

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

I’m struggling to find skilled candidates

To attract top talent: Expand Your Search: Use multiple job boards, social media, and networking. Strengthen Employer Branding: Showcase company culture and career growth opportunities. Offer Competitive Pay & Benefits: Stay ahead of market trends. Speed Up Hiring: Streamline the recruitment process to secure top candidates quickly. Invest in Upskilling: Train and develop internal talent. For free managers guides and templates – Recruitment Line Manager Guide (Attract section) […]

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From CV screening and interviews  to right-to-work compliance

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From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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