FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

We have high turnover rates. What can I do?

To improve retention: Hire Right: Focus on skills, cultural fit, and long-term potential. Onboard & Train: Provide structured onboarding and career development. Offer Competitive Pay & Benefits: Regularly review salaries and perks. Foster a Positive Culture: Recognise achievements and promote inclusion. Provide Growth Opportunities: Offer mentorship and clear career paths. Support Work-Life Balance: Consider flexible work options. Develop Strong Leadership: Train managers and conduct exit interviews.

Why do I need a job description?

A job description clearly defines the role, responsibilities, and expectations, helping attract the right candidates, set performance standards, and avoid misunderstandings. For free managers guides and templates – Job Description Design Guide and template (Attract section) 👉 – https://breathingspacehr.co.uk/how-to-hr/

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

Christmas close down. What should I do if a new starter has not accrued sufficient holiday entitlement to cover the business shutdown period?

Options include: Allow the new starter to take unpaid leave. Offer them the option to take holiday in advance. Allow them to make up the hours later, if feasible. OR : Let them have the additional days paid and communicate this is a special circumstance for year 1. Ensure the approach is clearly communicated and […]

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

Should I put the salary of the role I am advertising for?

Yes, it’s recommended to include the salary to attract suitable candidates, increase transparency, and save time for both you and applicants.

Not found what you’re looking for? See our other categories

Attract

From CV screening and interviews  to right-to-work compliance

Engage

From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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