FAQs

What is the law on Zero Hour contracts?

  1. Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
  2. No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
  3. Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

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How should you write a CV?

Contact Info: Name, phone, email, LinkedIn (optional). Personal Statement: Brief summary of skills and goals. Key Skills: List relevant skills. Work Experience: Job titles, company names, dates, and key responsibilities/achievements. Education: Qualifications, institutions, and dates. Additional Sections: Certifications, awards, volunteer work, languages (if relevant). References: Optional – “Available on request.” Keep it clear, concise (1-2 […]

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Why is it important for me to ensure that my new starter has a legal right to work in the UK?

Ensuring a new starter has the legal right to work in the UK is important to comply with immigration laws, avoid potential fines or legal consequences, and protect your business from employing individuals who are not authorised to work (see support section for information on right to work checks). For free managers guides and templates  […]

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What should you wear for or a job interview?

Professional Attire: Opt for business formal or business casual based on the company culture. Business formal: Suit and tie ; suit, blouse, and skirt or trousers. Business casual: Collared shirt and trousers or a smart blouse and skirt/pants. Neat and Clean: Ensure your clothes are clean, well-fitted, and wrinkle-free. Minimal Accessories: Keep jewellery and accessories […]

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Can I withdraw an offer of employment even though the offer was only made verbally?

Yes, you can withdraw a verbal offer of employment, but it must be done carefully. A verbal offer is as legally binding as a written one, however you may still withdraw it but it may lead to potential legal consequences if the candidate has already relied on the offer (e.g., quitting another job, so a […]

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We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

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What ‘Right to Work’ documents do I need?

For UK/Irish citizens: Passport OR full birth certificate and proof of National Insurance. For non-UK citizens: Valid biometric residence permit, visa, or online check (share code). For EU/EEA/Swiss citizens: Proof of settled/pre-settled status (via the EU Settlement Scheme). Ensure you verify original documents or use the online system and retain copies for your records. For […]

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