FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

Why do I need a job description?

A job description clearly defines the role, responsibilities, and expectations, helping attract the right candidates, set performance standards, and avoid misunderstandings. For free managers guides and templates – Job Description Design Guide and template (Attract section) 👉 – https://breathingspacehr.co.uk/how-to-hr/

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

We have high turnover rates. What can I do?

To improve retention: Hire Right: Focus on skills, cultural fit, and long-term potential. Onboard & Train: Provide structured onboarding and career development. Offer Competitive Pay & Benefits: Regularly review salaries and perks. Foster a Positive Culture: Recognise achievements and promote inclusion. Provide Growth Opportunities: Offer mentorship and clear career paths. Support Work-Life Balance: Consider flexible work options. Develop Strong Leadership: Train managers and conduct exit interviews.

What ‘Right to Work’ documents do I need?

For UK/Irish citizens: Passport OR full birth certificate and proof of National Insurance. For non-UK citizens: Valid biometric residence permit, visa, or online check (share code). For EU/EEA/Swiss citizens: Proof of settled/pre-settled status (via the EU Settlement Scheme). Ensure you verify original documents or use the online system and retain copies for your records. For […]

Do I need to make notes during an interview of a potential new starter?

Yes, it’s a good practice to take notes during an interview for the following reasons: Record Key Points: Capture important details about the candidate’s qualifications and responses. Evaluate Objectively: Help compare candidates and make informed decisions. Legal Compliance: Notes can protect against potential discrimination claims by showing decisions were based on job-related criteria. Provide Feedback: […]

Can I withdraw an offer of employment even though the offer was only made verbally?

Yes, you can withdraw a verbal offer of employment, but it must be done carefully. A verbal offer is as legally binding as a written one, however you may still withdraw it but it may lead to potential legal consequences if the candidate has already relied on the offer (e.g., quitting another job, so a […]

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Attract

From CV screening and interviews  to right-to-work compliance

Engage

From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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