FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

Can I interview a potential new starter on my own?

Yes, you can conduct an interview on your own, but it’s often recommended to have a second interviewer for better objectivity, diverse perspectives, and support in decision-making. Having multiple interviewers can help ensure a fairer and more balanced assessment.

We have high turnover rates. What can I do?

To improve retention: Hire Right: Focus on skills, cultural fit, and long-term potential. Onboard & Train: Provide structured onboarding and career development. Offer Competitive Pay & Benefits: Regularly review salaries and perks. Foster a Positive Culture: Recognise achievements and promote inclusion. Provide Growth Opportunities: Offer mentorship and clear career paths. Support Work-Life Balance: Consider flexible work options. Develop Strong Leadership: Train managers and conduct exit interviews.

We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

What are the most common interview questions?

Tell me about yourself. What do you know about our company and why do you want to work here? What are your strengths and development areas? Can you describe a challenging situation and how you handled it? Where do you see yourself in 5 years? Why did you leave your last job? How do you […]

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Attract

From CV screening and interviews  to right-to-work compliance

Engage

From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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