FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

Go back to FAQs

Other questions we get asked about Attract

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

How should you write a CV?

Contact Info: Name, phone, email, LinkedIn (optional). Personal Statement: Brief summary of skills and goals. Key Skills: List relevant skills. Work Experience: Job titles, company names, dates, and key responsibilities/achievements. Education: Qualifications, institutions, and dates. Additional Sections: Certifications, awards, volunteer work, languages (if relevant). References: Optional – “Available on request.” Keep it clear, concise (1-2 […]

Can I interview a potential new starter on my own?

Yes, you can conduct an interview on your own, but it’s often recommended to have a second interviewer for better objectivity, diverse perspectives, and support in decision-making. Having multiple interviewers can help ensure a fairer and more balanced assessment.

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

Do I need to make notes during an interview of a potential new starter?

Yes, it’s a good practice to take notes during an interview for the following reasons: Record Key Points: Capture important details about the candidate’s qualifications and responses. Evaluate Objectively: Help compare candidates and make informed decisions. Legal Compliance: Notes can protect against potential discrimination claims by showing decisions were based on job-related criteria. Provide Feedback: […]

We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

Not found what you’re looking for? See our other categories

Attract

From CV screening and interviews  to right-to-work compliance

Engage

From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

Book a free consultation