FAQs

What is the law on Zero Hour contracts?

  1. Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
  2. No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
  3. Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

Attract

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

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Attract

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

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Can I withdraw an offer of employment even though the offer was only made verbally?

Yes, you can withdraw a verbal offer of employment, but it must be done carefully. A verbal offer is as legally binding as a written one, however you may still withdraw it but it may lead to potential legal consequences if the candidate has already relied on the offer (e.g., quitting another job, so a […]

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Attract

Why is it important for me to ensure that my new starter has a legal right to work in the UK?

Ensuring a new starter has the legal right to work in the UK is important to comply with immigration laws, avoid potential fines or legal consequences, and protect your business from employing individuals who are not authorised to work (see support section for information on right to work checks). For free managers guides and templates  […]

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We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

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What ‘Right to Work’ documents do I need?

For UK/Irish citizens: Passport OR full birth certificate and proof of National Insurance. For non-UK citizens: Valid biometric residence permit, visa, or online check (share code). For EU/EEA/Swiss citizens: Proof of settled/pre-settled status (via the EU Settlement Scheme). Ensure you verify original documents or use the online system and retain copies for your records. For […]

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