FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

What are the most common interview questions?

Tell me about yourself. What do you know about our company and why do you want to work here? What are your strengths and development areas? Can you describe a challenging situation and how you handled it? Where do you see yourself in 5 years? Why did you leave your last job? How do you […]

We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

Do I need to make notes during an interview of a potential new starter?

Yes, it’s a good practice to take notes during an interview for the following reasons: Record Key Points: Capture important details about the candidate’s qualifications and responses. Evaluate Objectively: Help compare candidates and make informed decisions. Legal Compliance: Notes can protect against potential discrimination claims by showing decisions were based on job-related criteria. Provide Feedback: […]

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

Christmas close down. What should I do if a new starter has not accrued sufficient holiday entitlement to cover the business shutdown period?

Options include: Allow the new starter to take unpaid leave. Offer them the option to take holiday in advance. Allow them to make up the hours later, if feasible. OR : Let them have the additional days paid and communicate this is a special circumstance for year 1. Ensure the approach is clearly communicated and […]

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

Not found what you’re looking for? See our other categories

Attract

From CV screening and interviews  to right-to-work compliance

Engage

From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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