FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

Can I withdraw an offer of employment even though the offer was only made verbally?

Yes, you can withdraw a verbal offer of employment, but it must be done carefully. A verbal offer is as legally binding as a written one, however you may still withdraw it but it may lead to potential legal consequences if the candidate has already relied on the offer (e.g., quitting another job, so a […]

What should you wear for or a job interview?

Professional Attire: Opt for business formal or business casual based on the company culture. Business formal: Suit and tie ; suit, blouse, and skirt or trousers. Business casual: Collared shirt and trousers or a smart blouse and skirt/pants. Neat and Clean: Ensure your clothes are clean, well-fitted, and wrinkle-free. Minimal Accessories: Keep jewellery and accessories […]

How should you write a CV?

Contact Info: Name, phone, email, LinkedIn (optional). Personal Statement: Brief summary of skills and goals. Key Skills: List relevant skills. Work Experience: Job titles, company names, dates, and key responsibilities/achievements. Education: Qualifications, institutions, and dates. Additional Sections: Certifications, awards, volunteer work, languages (if relevant). References: Optional – “Available on request.” Keep it clear, concise (1-2 […]

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

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From CV screening and interviews  to right-to-work compliance

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From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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