FAQs

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed).
No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they do.
Exclusivity Clause Ban: As of 2015, exclusivity clauses (preventing workers from working for others) in zero-hours contracts are banned.

Employers must ensure fair treatment and comply with legal rights, even though no guaranteed hours are provided.

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Other questions we get asked about Attract

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

Can I interview a potential new starter on my own?

Yes, you can conduct an interview on your own, but it’s often recommended to have a second interviewer for better objectivity, diverse perspectives, and support in decision-making. Having multiple interviewers can help ensure a fairer and more balanced assessment.

What should you wear for or a job interview?

Professional Attire: Opt for business formal or business casual based on the company culture. Business formal: Suit and tie ; suit, blouse, and skirt or trousers. Business casual: Collared shirt and trousers or a smart blouse and skirt/pants. Neat and Clean: Ensure your clothes are clean, well-fitted, and wrinkle-free. Minimal Accessories: Keep jewellery and accessories […]

What are the most common interview questions?

Tell me about yourself. What do you know about our company and why do you want to work here? What are your strengths and development areas? Can you describe a challenging situation and how you handled it? Where do you see yourself in 5 years? Why did you leave your last job? How do you […]

Can I withdraw an offer of employment even though the offer was only made verbally?

Yes, you can withdraw a verbal offer of employment, but it must be done carefully. A verbal offer is as legally binding as a written one, however you may still withdraw it but it may lead to potential legal consequences if the candidate has already relied on the offer (e.g., quitting another job, so a […]

How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

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Attract

From CV screening and interviews  to right-to-work compliance

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From goal setting to  long-term employee retention

Develop

From recognition and communication to creating a positive workplace culture.

Support

From holiday calculations and maternity leave to redundancy and grievance management

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