FAQs

We have high turnover rates. What can I do?

To improve retention:

Hire Right: Focus on skills, cultural fit, and long-term potential.

Onboard & Train: Provide structured onboarding and career development.

Offer Competitive Pay & Benefits: Regularly review salaries and perks.

Foster a Positive Culture: Recognise achievements and promote inclusion.

Provide Growth Opportunities: Offer mentorship and clear career paths.

Support Work-Life Balance: Consider flexible work options.

Develop Strong Leadership: Train managers and conduct exit interviews.

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Other questions we get asked about Attract

Attract

Should I put the salary of the role I am advertising for?

Yes, it’s recommended to include the salary to attract suitable candidates, increase transparency, and save time for both you and applicants.

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Attract

What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

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Attract

Do I need to make notes during an interview of a potential new starter?

Yes, it’s a good practice to take notes during an interview for the following reasons: Record Key Points: Capture important details about the candidate’s qualifications and responses. Evaluate Objectively: Help compare candidates and make informed decisions. Legal Compliance: Notes can protect against potential discrimination claims by showing decisions were based on job-related criteria. Provide Feedback: […]

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Attract

What ‘Right to Work’ documents do I need?

For UK/Irish citizens: Passport OR full birth certificate and proof of National Insurance. For non-UK citizens: Valid biometric residence permit, visa, or online check (share code). For EU/EEA/Swiss citizens: Proof of settled/pre-settled status (via the EU Settlement Scheme). Ensure you verify original documents or use the online system and retain copies for your records. For […]

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Attract

We’re struggling to recruit. What can we do now?

Tighten role definitions Sharpen your employer brand Simplify the interview process, and keep candidates warm with fast, clear updates. Use targeted job boards and employee referrals.

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Attract

Can I interview a potential new starter on my own?

Yes, you can conduct an interview on your own, but it’s often recommended to have a second interviewer for better objectivity, diverse perspectives, and support in decision-making. Having multiple interviewers can help ensure a fairer and more balanced assessment.

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