FAQs

We have high turnover rates. What can I do?

To improve retention:

Hire Right: Focus on skills, cultural fit, and long-term potential.

Onboard & Train: Provide structured onboarding and career development.

Offer Competitive Pay & Benefits: Regularly review salaries and perks.

Foster a Positive Culture: Recognise achievements and promote inclusion.

Provide Growth Opportunities: Offer mentorship and clear career paths.

Support Work-Life Balance: Consider flexible work options.

Develop Strong Leadership: Train managers and conduct exit interviews.

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Other questions we get asked about Attract

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What is the law on Zero Hour contracts?

Employee Rights: Workers on zero-hours contracts are entitled to the same employment rights as other employees, including holiday pay, rest breaks, and protection against unfair dismissal, if they are classified as “workers” (not self-employed). No Obligation to Work: Workers are not required to accept work offered, but they must be paid for any work they […]

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How do apprenticeships work?

Apprenticeships combine on-the-job training with classroom learning. Apprentices work for an employer, study for a qualification, and receive at least the National Minimum Wage for Apprentices. They typically last 1-5 years, with an assessment at the end. Apprenticeships are open to those aged 16 and over and offer a route to skilled careers. They can’t […]

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What ‘Right to Work’ documents do I need?

For UK/Irish citizens: Passport OR full birth certificate and proof of National Insurance. For non-UK citizens: Valid biometric residence permit, visa, or online check (share code). For EU/EEA/Swiss citizens: Proof of settled/pre-settled status (via the EU Settlement Scheme). Ensure you verify original documents or use the online system and retain copies for your records. For […]

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I’m struggling to find skilled candidates

To attract top talent: Expand Your Search: Use multiple job boards, social media, and networking. Strengthen Employer Branding: Showcase company culture and career growth opportunities. Offer Competitive Pay & Benefits: Stay ahead of market trends. Speed Up Hiring: Streamline the recruitment process to secure top candidates quickly. Invest in Upskilling: Train and develop internal talent. For free managers guides and templates  –  Recruitment Line Manager Guide  (Attract section)  […]

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Attract

We want to be a great place to work. Where should we start?

Begin with the basics: clear purpose and values, fair pay/benefits, good managers, simple policies, and regular feedback. Add quick wins like structured 1:1s, recognition, and transparent communication

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Christmas close down. What should I do if a new starter has not accrued sufficient holiday entitlement to cover the business shutdown period?

Options include: Allow the new starter to take unpaid leave. Offer them the option to take holiday in advance. Allow them to make up the hours later, if feasible. OR : Let them have the additional days paid and communicate this is a special circumstance for year 1. Ensure the approach is clearly communicated and […]

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